Personalized product is not returnable as we are custom-making this for you. Please make sure you like
what you are ordering and, if you are in question, add an e-proof to your items for a $12 charge. The $12
charge will be added to your credit card for each proof you request on products where a preview is
ForYourParty.com is not responsible for customers' typographic errors or for colors not matching your
computer and cannot accept returns on personalized items. Computer monitors need to be color calibrated
to be most accurate and we are not responsible for colors not matching what your screen displayed. If in
doubt, please call, email or chat with our customer service department. If time permits, you can also
purchase samples of colors and products.
If you have a question regarding your received order, please email us within 7 days of receipt and have
your order number ready for reference.
Our products are warranted against faulty workmanship or materials and we will replace them if we are in
error by reprinting and re-shipping your order at no cost to you. If we cannot get your items to you on
time, we will credit you for the cost of the items. Credits will be posted to credit card the purchase
was made on and will post in 7-21 business days.
ForYourParty.com is not responsible for any consequential damages as a result of an error. Our liability
is specifically limited to the value of the personalized product we manufactured.
We hope that you are happy with all of your purchases from ForYourParty, but if you are not satisfied
with a product, please e-mail us at: firstname.lastname@example.org within 7 days of receiving it.
Be sure to include your order number in the "Subject" line of the email.
Return policy for unprinted/non-personalized products
Before returning merchandise, you must be authorized by ForYourParty by sending us an email or calling
to request an RMA (return merchandise authorization) number.
Unprinted/Non-Personalized items must be returned in unused and undamaged condition within 30 days of
the invoice date to receive credit.
A 15% re-stocking fee or a $10.00 fee, whichever is greater, will be charged on all
unprinted/non-personalized product authorized returns. Unauthorized returns and refused orders will not
be accepted for refunds. Shipping charges cannot be credited and return shipping is the customer's
responsibility. Please pack the item in its original packaging (unused) and send back to us, shipping
pre-paid by you.
Please pack the item in its original packaging (unused) and send back to us, shipping pre-paid by you.
All authorized returns should ship to: ForYourParty.com RMA # ________ 8049 St. Louis Skokie,
Unprinted/Non-Personalized is any product where paper has not been cut/applied or no personalization has
taken place of any kind.
Shipping charges cannot be credited and return shipping is the customer's responsibility.
Once product is received, credit will be given to the credit card charged within 7-21 business days.